FAQ

What is posters-photos.com?

Posters-photos.com is the website of Loïc Delplanque, photographer and graphic designer in Morbihan.
==> Contact form
Tel: 06.86.05.85.81
Opening hours: Monday to Saturday, 10am to 7.30pm

How can I be sure that my poster will arrive by post in good condition?

Depending on size and quantity, prints are shipped in either solid cardboard tubes or reinforced cardboard boxes, both of which are very strong. Any damaged poster will be returned to you free of charge.

What happens if I'm not satisfied with the prints?

Returns and replacements

Returns are accepted for limited edition posters and photographs within 14 days of receipt. The work must be returned in perfect condition, in suitable packaging. You are responsible for return postage costs.

Customised posters cannot be returned (article L221-28 of the French Consumer Code).

In the event of a defect or damage

If the work received does not correspond to your order (wrong format, incorrect paper, incorrect margins, or delivery damage), I will reprint it free of charge.

All you have to do is send me a photograph of the problem within 7 days of receipt.

For all enquiries, please write to me at Contact form, please enclose a photo of the print concerned. I will get back to you as soon as possible.

What should I do if my parcel is damaged?

If your parcel is damaged on delivery (bent box, crushed tube), you must refuse it so that it can be returned to us.

How does delivery work?

Delivery time 3 to 6 working days in secure packaging. Prints and prints are shipped flat in a secure envelope up to a maximum size of 60 cm x 40 cm. Larger prints will be shipped on a roll due to format and production. The poster will be wrapped around a roll to avoid the risk of distortion, protected by specific papers, and the whole will be placed in a rigid cardboard box. If you have any questions, please contact us: Contact form.

What type of paper should you use for your prints?

Our works are printed on the finest Hahnemühle papers. Each piece requires a suitable medium to be truly enhanced, and we will select the most appropriate paper for you, with the sole aim of ensuring quality.

How much will postage cost?

Delivery is free to all countries covered. The limited edition certificate is signed by hand and will therefore be sent separately from the delivery and free of charge.

How can I keep up to date with what's new on posters-photos.com?

The best thing to do is to subscribe to our newsletter; you'll receive a maximum of two newsletters a month, keeping you up to date with our new photographs and posters as well as our articles on Brittany and art.

How can I track the progress of my order?

When you place an order with posters-photos.com, you will receive several e-mails: an e-mail confirming that your order has been processed, a second e-mail confirming your payment, and a third e-mail when your order is dispatched. You must provide an exact e-mail address when placing your order. If you do not receive these emails, please check that they are not in your junk mail box and approve posters-photos.com as the sender.